Highlight Blog

Competitor Analysis for New Product Development

Written by Robin Kallsen | 12/19/25 4:00 PM

They say comparison is the thief of joy, but regular self-help wisdom doesn’t apply to brands. As a brand, you should worry what people say behind your back, you must obsess over those who have the upper hand, and it’s literally your duty to make a science out of comparing yourself to others.

It’s actually a lack of comparison that will rob you … if not of joy, then certainly of actual money (possibly in the millions).

Even the brands that seem blissfully unbothered by the state of the competition are in fact feverishly treading water just under the surface, desperately trying to maintain or improve their rank in the eyes of consumers. They’re constantly analyzing, strategizing, and sizing up other brands, hoping to discover market gaps and fill unmet needs before someone else does.  

This is exactly what you should be doing—and you need to inform your business strategy with authentic consumer insights. It can be a daunting process, but the alternative is failing to learn what’s necessary to make the right decisions.

Some very good news: You don’t have to burn through your budget by hiring an entire research team! Comprehensive product intelligence platforms (like Highlight’s) make it much, much easier to conduct competitor analysis and find out what real shoppers think.

What does it mean to conduct competitor analysis for product development?

Competitor analysis is the process of studying companies that sell products rivaling yours in some way. What are these companies’ branding strategies, pricing strategies, and market positioning? How can this information help you better position your own product and better communicate its differentiating factors?

Some things you’ll want to investigate about your competitors:

  • What consumer needs they’re targeting
  • What demographics they’re serving
  • What specific features they offer
  • What unique selling points (USPs) they have
  • How they price their products
  • What they highlight in their claims and messaging
  • How their packaging and branding helps differentiate them
  • What customers say about them in reviews—particularly the bad ones!

Also, take a look at the market that you and your competitors find yourselves in. Here are some product competitor analysis example questions that will help you understand your market better:

  • Is the market oversaturated?
  • Is there a clear market leader?
  • Are consumers dissatisfied with the options available, and if so, what are the barriers to offering them something better?
  • How is the market’s audience changing? Are new niche groups emerging? Have your competitors tried addressing the needs and interests of these groups yet?

(Psst! Highlight’s Audience Profiler and White Space Exploration are two great research methodologies for answering these key business questions.)

With competitor product analysis, you’ll identify trends, opportunities, and threats to your market share early on—while these are still addressable. You’ll also learn how to better hone your claims to capture shoppers who are dissatisfied with the current offering.  

Even more importantly, knowing how you stack up against your competitors is essential for divulging the hidden, unmet needs of consumers and devising your brand’s unique way of meeting these needs. This is known as your “competitive differentiation.”

No matter how much of a monopoly your competitors may appear to have in their niche, there’s always something more that people are looking for. It’s your job to figure out what that is, and how to meet it successfully.

How to conduct competitor analysis

One of the biggest challenges in analyzing the competition is figuring out where to begin. There’s so much to know, and a lot of the most useful things are kept secret, such as the minutiae of product positioning strategies. But for everything you’re not privy to, there are ways to do some sleuthing.

Here’s a quick roadmap for how to do competitor analysis for a product.

  1. Sketch out a specific goal or two. Sure, you might veer away from your stated goal if the investigation takes you in another direction, but having something clear-cut that you’re hoping to achieve can keep you focused. Are you trying to figure out if you should price your product in the same ballpark as your rivals or aim for premium pricing? Do you want to know whether your latest flavor addition will make their loyal customers switch over to your brand?
  2. Figure out who your competitors are. This isn’t always that straightforward, since not all your competitors are targeting a specific customer need with the same type of product you’re selling. For example, meal kits compete indirectly with frozen meals because they’re both targeting busy people looking to save time preparing tasty meals. When making your competitor list, consider:
  3. Direct competitors: Those selling a similar product to meet the same consumer need.
  4. Indirect competitors: Those selling a different type of product/solution that addresses the same consumer need.
  5. Aspirational competitors: If you’re an established brand, you might not have certain up-and-coming brands on your radar, but they’ve certainly got you on their radar. They’re hoping to use benchmarking analysis and other strategies to become your direct competition someday.
  6. Shelf competitors: There’s a certain logic that goes into how retail products get arranged on the shelves, and the war for space and attention can turn shelf-mates into rivals even if the products are dissimilar.  

Be sure to analyze both large and small competitors, since these will threaten your turf in different ways. Smaller brands tend to be more agile and innovative, while the larger ones have the budget to be bigger trendsetters.

Looking for an example? See how Simply Gum used the Highlight platform to understand what shoppers really thought about their product when side-by-side on shelf with their competitors.

  1. Identify a framework for analysis. Many companies who are conducting competitor analysis in product management use SWOT analysis, which stands for “Strengths, Weaknesses, Opportunities, and Threats.” This provides a structured way to compare your brand against others and look at brands in relative terms. Of course, there are other frameworks out there that may work better for your specific needs.
  2. Start gathering data. See what you can find regarding competitor features, pricing, marketing and branding, customer pain points, customer reviews, and more. Get a hold of documents like press releases and sales collateral if they’re available. It’s even better if you can acquire the products and perform blinded competitive usability testing against your own products.  
  3. Analyze, summarize, and strategize. Using your analysis framework of choice, draw up a clear picture of the competition landscape. Look for gaps that point to ways to take action. If using SWOT, you can enhance your own product in ways that target rivals’ weaknesses and invest in opportunities that may have escaped them.   

Challenges in doing competitor analysis

Aside from the fact that gathering all the right information on your many competitors may feel like a gargantuan task, here are some barriers you’ll need to overcome:

  1. Lots of the data isn’t publicly available. Brands aren’t going to go out of their way to give you the info you’re looking for. Instead, you’ll probably have to make a lot of educated guesses. For example: What kind of social platform do they spend most time advertising on? This could help you determine what demographics they’re targeting.
  2. It’s not always straightforward to get authentic data from real target consumers. Many of the techniques for gathering market research and product intelligence data are flawed. Mass surveys attract bot programmers looking to make a quick buck, while focus groups can engender inauthenticity due to their highly controlled environments.
  3. It’s a process that’s never really finished. Competitor analysis is something that you can never stop doing. Rival brands aren’t going to rest on their laurels; why should you? No matter how much work it was to gather data initially, steel yourself for having to do this all over again.

Fortunately, Highlight’s comprehensive product intelligence platform can take a lot of the guesswork out of competitor analysis, and it can streamline the process significantly, too. Advanced data analytics combined with insights from a dedicated community of testers will help you make informed decisions and stay one step ahead.

Your move: Do it better, or do it differently?

Like a game of chess, getting a glimpse into how your competitors are strategizing demands a strategy from you in turn. So, what’s your response going to be? Will you position yourself as the lower-cost option, puff yourself up as the better-quality option, or carve out your own niche altogether?  

At Highlight, we won’t make these decisions for you, but we’ll give you solid data to point you in a promising direction. And then, as soon as you commit to a move, we’ll be by your side helping you meticulously test that new strategy to ensure it works as intended.